Contact Us · 30-second response
Got a question?
Talk to a real person · No runaround
Live support weekdays 9:00 AM - 6:00 PM (China time) · No spam · We don't sell your data
Support hotline
025-58183071
LandlineWeekdays 9:00 AM - 6:00 PM
+86-17091913071Mobile / WeChatSame number on WeChat · OK for weekend emergencies
Support email
help@zhijixinxi.com
- General questions · reply within 1 business day
- Complaints / urgent security · same-day response
- Press / partnerships · prefix subject with "[Partnership]"
Scan WeChat QR · Join the community
Scan with WeChat (Chinese messaging app) and note "Laifaxin new user" to reach support
- Real-person support · reply in 30 seconds
- Get pulled into the foreign-trade SOHO community · peer exchange · no spam
- New users get 9,100 points of equivalent benefits through the welcome path
Office address
Nanjing Zhiji Information Technology Co., Ltd.
Pukou District, Nanjing, Jiangsu Province
Room 1526, Building 4, Hongyang Times Center Phase 2
Room 1526, Building 4, Hongyang Times Center Phase 2
Visitors please book by phone 1 business day ahead · sign-in required
Which channel for what?
6 common scenarios · pick the one that fits
Business licenses · Regulatory filings
Compliant operation · verifiable credentials
Value-Added Telecom Business License
苏B2-20230301
Jiangsu Communications Administration
ICP Filing
苏ICP备2020062894号
Ministry of Industry and Information Technology
Public Security Filing
苏公网安备32011202000971
Jiangsu Provincial Public Security Department